Care1st Medi-CalCare1st Medi-Cal

Care1st is contracted with the Local Initiative Health Authority of Los Angeles County (LA Care) to provide Medi-Cal health benefits to its Medi-Cal recipients.

In order to provide the best health care services and practices, Care First has an extensive network of Medi-Cal Primary Care Providers and specialists. Recognizing the rich diversity of its membership, our providers are given training and educational materials to assist in understanding the health needs of their patients as it could be affected by a member's cultural heritage.

Behavioral Health

Behavioral or Mental Health is a covered benefit. The Primary Care Physician is responsible for assessing the member’s mental and physical health needs, through review of the member’s history (as presented by the member and as revealed in the medical records), the interview process, and any limited counseling which examination may reveal to be necessary. Primary Care Physicians appropriately provide significant amounts of mental health care that fall within their scope of practice, including the prescribing of psychotherapeutic drugs.

Specialty mental health services are provided according to the members’ type of coverage:

Mental health services are provided through the County Department of Mental Health. Members may access the Department directly.

  • LA County: 1-800-854-7771
  • San Diego County: 1-800-479-3339

Need Advice?

The Care1st Member Services Department is staffed by trained personnel who are responsive to your health care needs. A Member Services Representative will help you understand the plan, as well as assist you in selecting a provider. They can also assist with any issues you may have regarding your health care, understanding terms, filing a grievance, or any other questions you may have.

To contact Care1st Member Services Department, please call 1-800-605-2556, Monday through Friday, 8:00 a.m. to 5:00 p.m. For emergencies, you can call this number 24 hours a day, 7 days a week You can also view the Medi-Cal web site at www.dhs.ca.gov.

Transportation

To arrange for transportation, please call Care1st's Member Services department, toll-free, at 1-800-605-2556, Mondays through Fridays, 8:00 AM to 5:00 PM