Quality Improvement

Member Satisfaction Survey Results (CAHPS®)

The Consumer Assessment of Healthcare Providers and Systems (CAHPS) program is a public-private initiative to develop standardized surveys of patients' experiences with ambulatory and facility-level care. CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).

Care1st Health Plan takes your concerns seriously. We want to provide you and your family with the best care and services. A total of 854 respondents completed the Child survey and 570 for the Adult survey.

Reporting Year 2010 (Measurement Year 2009)

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