Quality Improvement

Care1stCARES Programs

Medi-Cal Members

Care1st has established a Disease Management Program to provide education, care coordination and support to our members with Asthma and Congestive Heart Failure (CHF).

Care1st refers to these programs as Care1stCARES. Participation in these programs is free and voluntary for all program eligible Care1st Health Plan members.

These programs provide the member with the education necessary to better manage their condition. Our Disease Management nurse will work closely with the member and their doctor to help keep them as healthy as possible and avoid unnecessary hospitalizations. The nurse will assist the member in coordinating their care and obtaining all required preventive health screenings.

Care1st automatically identifies members with these medical conditions who meet specific criteria and offers them participation in these programs. If you feel you might have any of these conditions you can self refer to these programs or your doctor can refer you by filling out this form.

Care1stCARES

The more you learn about these conditions and the medicines used to treat it, the better you will be able to work with your doctor to control it. In order to help you meet these goals, Care1stCARES provides these programs to you.

Benefits to the Member

  • Regular Nurse Calls - telephone contact from our disease managers to review your health status and provide support and education.
  • Telephone Support – you can call our toll-free number and speak with our Disease Manager about your condition and answer any questions you may have.
  • Reminders - to obtain preventive health screenings, exams and tests as needed.
  • Educational Mailings - to help understand your asthma condition.
  • Peak Flow Meter – (for Asthma only) ages >5 to help you better manage and monitor your condition.
  • Reports to Your DoctorCare1stCARES provides regularly reports so your doctor understands your progress.