Health Education For Members

Staying Healthy

As your health plan, we want to help keep you and your family healthy. Our Health Education and Health & Wellness Programs are here to help you set up a plan to:

  • Eat healthier
  • Be more active
  • Maintain your weight
  • Quit smoking, if you smoke
  • Manage chronic conditions, like diabetes, asthma and high blood pressure

Care1st Health & Wellness Program

We know reaching and keeping good health is a lifelong effort. To help you, we offer the Care1st Health & Wellness portal (website). The portal has many tools that can help you live healthier and manage chronic conditions. You'll have access to:

  • Daily calorie plans and recipes
  • Exercise plans and demonstrations
  • Health information (brochures and videos)
  • Health workshops
  • Health coaching by phone or e-mail
  • A Registered Dietitian (nutrition expert) and a Personal Trainer by e-mail
  • Activities that focus on helping you with back problems, control high blood pressure, improve your mood and much more

As part of our 2018 Healthy Rewards Program, from March 1, 2018 to November 30, 2018, you can earn points by completing certain activities on the portal. The points you earn will earn you prizes! Prizes include a 1st aid kit, a digital thermometer, a $10 gift card to CVS and a chance to win one of two $50 gift cards to Target.

To learn more and get started, click here. Then click on "Register New Account". You will need your Care1st Member ID number. You'll find this number on your Care1st Member ID Card. Once you create an account, answer the questions on the Personal Health Assessment (PHA). Once you complete the PHA, you will have access to the portal and can start earning points. If you have any questions, please send us an e-mail or call 323-889-6638 extension 3282.

Help for Back Pain

Have you ever said, “ouch, my aching back”? Then you are not alone. According to the National Institute of Arthritis and Musculoskeletal and Skin Disease, back pain affects 8 out of 10 people at some point in their lives. Some people experience acute pain that normally lasts less than 6 weeks, while others experience chronic pain, which can last longer than 3 months.

Our online Health & Wellness portal has many resources to help you with your back problem. You’ll find healthy back workshop, audio and video presentations, and reading materials. You can also view demos on exercises for strengthening your back. You can even e-mail questions to a Fitness Trainer.

To get started, please click here. Click on "Register New Account". You will need to enter your Care1st Member ID number. This number is listed on your Care1st Member ID card. You must complete the Personal Health Assessment in order to access the resources mentioned above.

Health Education


Your doctor's office has brochures on many health topics for you and your family. You can also view brochures here. We offer many of these brochures in several languages. If you prefer, you can ask us to mail you brochures. Call 800-605-2256 (TTY: 711) and ask for the Health Education Department.


You can watch videos on many health topics. Many of the videos are available in several languages.

Living Well Information Line

Health information is a phone call away. Call our Living Well Information Line to get answers to your questions about cholesterol, weight management, exercise, healthy eating and diabetes. Call 800-605-2556 (TTY: 711) and ask for the Health Education Department.

Preventive Health
(Initial Health Assessment - First Health Checkup)

You need to make an appointment for your first health checkup as soon as possible if you are a Care1st member. You will receive a complete physical during your first health checkup. This checkup will help your doctor get to know you better. This is important since your doctor is your partner in your health. At your appointment, your doctor will ask you to answer a questionnaire called the "Staying Healthy Assessment." It will help your doctor provide you with complete care.

Preventive Health Guidelines

Regular checkups, even when you are not sick, are important to maintain your health. They also help your doctor identify health problems early on. The Preventive Health Guidelines below show you when you need your regular checkups:

Member Newsletters

As a Care1st member, you will receive newsletters that have useful information on many topics. An online version of the most current newsletter may be viewed in English and Spanish:

Care1st - MEDI-CAL Newsletter
Care1st Cares-Health Talk - Winter 2018

In this Issue:


Care1st - MEDI-CAL Newsletter
Care1st CHF Summer-Fall 2017

In this Issue:

1. A new way of eating after a heart attack
2. Take charge of your health and earn rewards

Care1st - MEDI-CAL Newsletter
Care1st Asthma Summer-Fall 2017

In this Issue:

1. Asthma doesn't go away.
2. Asthma needs an action
3. Asthma can be severe, even deadly

Care1st - MEDI-CAL Newsletter
Care1st Cares-Health Talk - Summer 2017

In this Issue:

2. Bone-building moves for everyone
3. 5 ways to cut back on added sugars

Care1st - MEDI-CAL Newsletter
Care1st Cares-Health Talk - Winter/Spring 2016/2017

In this Issue:

2. Managing medications

Care1st - MEDI-CAL Newsletter
Care1st Cares-Health Talk - Winter/Spring 2016/2017

In this Issue:

2. Don't skip asthma medicine

Care1st - MEDI-CAL Newsletter
Care1st Cares-Health Talk - Winter 2017

In this Issue:

1. Take Your Best Shot!
2. Take Control of Your Health.
3. Breastfeeding Your Baby.
4. Food Labels Help with Healthy Choices.