You may submit feedback about your Medicare Advantage health plan directly to Medicare. By clicking on this link you will be leaving the Care1st Health Plan website and will be directed to the CMS Model Electronic Complaint Form.
If you have any other feedback or concerns, or if this is an urgent matter, please call 1-800-MEDICARE (1-800-633-4227). TTY/TTD users can call 1-877-486-2048, 24 hours a day/7 days a week. You may also visit the Medicare website at www.medicare.gov.
You may also visit the Office of the Medicare Ombudsman (OMO): The Medicare Beneficiary Ombudsman can help you with complaints, grievances, and requests for information.
To be directed to the Office of the Medicare Ombudsman, please click on the following link: Office of the Medicare Ombudsman.