Care1st Health Plan Enrollment

Enrolling with Care1st Health Plan largely depends on a beneficiary’s status in the Medi-Cal Managed Care program.

  • New Beneficiaries

    Beneficiaries new to the Medi-Cal Managed Care program who have never completed an HCO form to select a health plan and doctor can:
    • Use the information sent in the Health Care Options packet mailed to them. They should look in the L.A. Care Plan Partner Provider Directory or call Care1st Member Services 1-800-605-2556 to find a Care1st doctor they want to see.
    • Write the doctor’s name and I.D. number on the HCO form. Then sign and mail it back to Health Care Options within 30 days. The completed form must be sent back in the envelope provided.
  • Already enrolled Beneficiaries

    Beneficiaries already enrolled or defaulted into a health plan can elect to transfer to Care1st Health Plan at anytime. To ensure prompt response to a transfer request, beneficiaries and those assisting them must follow the appropriate processes. It is important to:
    • Determine the beneficiary’s current affiliation with either the "Commercial" Plan (Health Net: Molina, Health Net Direct or Universal Care) or the Local Plan (L.A. Care) which Care1st Health Plan is contracted with for Medi-Cal.
    • Then request and complete the appropriate form.
  • Transferring from a Commercial Plan

    Beneficiaries enrolled with a Commercial Health Plan wishing to transfer to Care1st, must request and complete a Health Care Options (HCO) form.
    • They may call Care1st Member Services Department 1-800-605-2556 and request a Health Care Options (HCO) form.
    • Care1st will mail the HCO form directly to the beneficiary’s home address. It cannot be mailed to their PCP or PCP’s office.
    • The PCP or PCP’s office staff may assist the beneficiary in completing the form, but cannot complete the form and have the beneficiary sign it.
    • The beneficiary may also contact Care1st and receive assistance in completing the HCO form.
    • Beneficiary should mail the enrollment form in the supplied envelope to Health Care Options as soon as possible.
  • Transferring from the Local Plan (LA Care)

    Beneficiaries already enrolled with one of the health plan partners under the Local Plan (L.A. Care) and who wish to transfer to Care1st Health Plan must request and complete a Plan Partner Transfer form.
    • They must call L.A. Care Health Plan Member Services Department 1-888-452-2273 and request a Plan Partner Transfer.
    • The Plan Partner Transfer form will be mailed directly to the beneficiary’s home address. It cannot be mailed to their PCP or PCP’s office.
    • The PCP or PCP’s office staff may assist the beneficiary in completing the form, but cannot complete the form and have the beneficiary sign it.
    • The beneficiary should mail the form back to L.A. Care Health Plan as soon as possible.