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Enrolling with Care1st Health Plan largely depends on a beneficiary’s
status in the Medi-Cal Managed Care program.
New Beneficiaries
Beneficiaries new to the Medi-Cal Managed Care program who have
never completed an HCO form to select a health plan and doctor can:
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Use the information sent in
the Health Care Options packet mailed to them. They should look
in the L.A. Care Plan Partner Provider Directory or call Care1st
Member Services 1-800-605-2556 to find a Care1st doctor they
want to see. |
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Write the doctor’s name and I.D.
number on the HCO form. Then sign and mail it back to Health
Care Options within 30 days. The completed form must be sent
back in the envelope provided. |
Already enrolled
Beneficiaries
Beneficiaries already enrolled or defaulted into a health plan can
elect to transfer to Care1st Health Plan at anytime. To ensure prompt
response to a transfer request, beneficiaries and those assisting
them must follow the appropriate processes. It is important to:
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Determine the beneficiary’s
current affiliation with either the "Commercial" Plan
(Health Net: Molina, Health Net Direct or Universal Care) or
the Local Plan (L.A. Care) which Care1st Health Plan is contracted
with for Medi-Cal |
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Then request and complete the appropriate
form. |
Transferring from
a Commercial Plan
Beneficiaries enrolled with a Commercial Health Plan wishing to
transfer to Care1st, must request and complete a Health Care Options
(HCO) form.
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They may call Care1st Member
Services Department 1-800-605-2556 and request a Health Care
Options (HCO) form. |
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Care1st will mail the HCO form directly
to the beneficiary’s home address. It cannot be mailed
to their PCP or PCP’s office. |
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The PCP or PCP’s office staff may
assist the beneficiary in completing the form, but cannot complete
the form and have the beneficiary sign it. |
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The beneficiary may also contact Care1st
and receive assistance in completing the HCO form. |
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Beneficiary should mail the enrollment form
in the supplied envelope to Health Care Options as soon as possible. |
Transferring from
the Local Plan (LA Care)
Beneficiaries already enrolled with one of the health plan partners
under the Local Plan (L.A. Care) and who wish to transfer to Care1st
Health Plan must request and complete a Plan Partner Transfer form.
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They must call L.A. Care Health
Plan Member Services Department 1-888-452-2273 and request a
Plan Partner Transfer. |
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The Plan Partner Transfer form will be mailed
directly to the beneficiary’s home address. It cannot
be mailed to their PCP or PCP’s office. |
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The PCP or PCP’s office staff may
assist the beneficiary in completing the form, but cannot complete
the form and have the beneficiary sign it. |
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The beneficiary should mail the form back
to L.A. Care Health Plan as soon as possible. |
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