Blue Shield of California Promise Health Plan

We are here to help you through the Medi-Cal renewal process.

Learn how to renew

Get your GED credential with the GEDWorksTM program

The GEDWorks program is completely free for eligible Blue Shield of California Promise Health Plan members and includes all the tools you need to pass the GED test. Get started ›

 

Are you enrolled in Medi-Cal?

Has your contact information changed in the past two years? Give your county office your updated contact information so you can stay enrolled.

Los Angeles: Go to benefitscal.com or call the Los Angeles County Department of Public Social Services at (866)-613-3777 (TTY: 711).

San Diego: Go to benefitscal.com or call the Access Customer Service Center at (866) 262-9881 (TTY: 711).

Why Blue Shield Promise Health Plan

In Los Angeles County, Blue Shield Promise Medi-Cal is contracted with the Local Initiative Health Authority of Los Angeles County (L.A. Care Health Plan) to provide Medi-Cal health benefits to its Medi-Cal recipients.

In San Diego County, Blue Shield Promise Medi-Cal is contracted with the Department of Health Care Services (DHCS) of San Diego County to provide Medi-Cal health benefits to its Medi-Cal recipients.


Doctors


We work with a wide network of professional physicians.


Care programs


We provide peace of mind for managing your health.


Nurse advice line


We believe that all Californians deserve quality care.


Health and wellness programs


Our health education and wellness programs can help you stay healthy.


Award-winning care


Our Medicare and Medi-Cal plans earned NCQA Full Accreditation.

Learn more about the Medi-Cal program

Community resource centers in Los Angeles County

We’re here for you! L.A. Care Health Plan and Blue Shield of California Promise Health Plan are here to serve you and your community. The Resource Center is a warm and safe space in your community offering many classes and programs that are free and open to everyone. Our offerings include:

  • Fitness, nutrition and health education classes
  • Social services assistance (housing, financial literacy, food security) and support groups
  • On-site Medi-Cal enrollment support
Learn more about our community resource centers

Telehealth visits

Consult a doctor by phone or video. Not for emergencies.

Teladoc for Medi-Cal

Nurse Advice Line

Call a nurse 24 hours a day.

Learn about Medi-Cal benefit

Transportation services

As a Blue Shield Promise Medi-Cal member you may be able to get transportation to your healthcare appointments at no cost.

Find out how to get a ride

Urgent care

Medi-Cal members have access to urgent care clinics. 

Learn about urgent care

 

Are you a provider?

Get information about Blue Shield of California Promise Health plan benefits, policies, and procedures. 

Access provider tools

Last updated: 06/16/2023
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Health Care Options: (844) 580-7272  {TTY: {800) 430-7077}, Monday through Friday from 8 a.m. — 6 p.m. 

For information on Blue Shield Promise plans for your health care, call the Department of Health Care Services at (800) 430-4263 {TTY: (800) 735-2922}, or visit https://www.healthcareoptions.dhcs.ca.gov/.

Blue Shield of California Promise Health Plan is a managed care organization, wholly owned by Blue Shield of California, offering Medi-Cal Plans.

© 2002-2024. California Physicians’ Service DBA Blue Shield of California Promise Health Plan. All rights reserved.

California Physicians’ Service DBA Blue Shield of California Promise Health Plan is an independent licensee of the Blue Shield Association.

The provider network may change at any time. You will receive notice when necessary.

Blue Shield of California Promise Health Plan complies with applicable state laws and federal civil rights laws, and does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability.

Blue Shield of California Promise Health Plan cumple con las leyes estatales y las leyes federales de derechos civiles vigentes, y no discrimina por motivos de raza, color, país de origen, ascedencial, religión, sexo, estado civil, genero, identidad de genero, orientación sexual, edad ni discapacidad.

Blue Shield of California Promise Health Plan 遵循適用的州法律和聯邦公民權利法律，並且不以種族、膚色、原國籍、血統、宗教、性別、婚姻 狀況、性別認同、性取向、年齡或殘障為由而進行歧視。

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Blue Shield of California Promise Health Plan, 3840 Kilroy Airport Way, Long Beach, CA  90806

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