What to do if you have a problem or a complaint
If you have any questions, problems or complaints about Care1st, your health care benefits, your doctor or other health care providers call us at (602) 778-1800 or (866) 560-4042, TTY (800) 367-8939, Monday through Friday, 8:00 am to 5:00 pm, or write to the Care1st Member Services Department at the address listed below. A Member Services Representative will be glad to assist you.
Care1st Health Plan Arizona, Inc.
Member Services Department
2355 E. Camelback Rd., Suite 300
Phoenix, Arizona 85016
Care1st Health Plan
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