ONECare by Care1st Health Plan Arizona, Inc. (HMO)

Contact Information:

Member Services
2355 E. Camelback, Ste. 300
Phoenix, AZ 85016
1-877-778-1855
TTY Users: 1-800-367-8939
Hours of Operation 8:00 a.m. to 8 p.m. 7 days a week
Fax Number 602-778-1814

Part C (Medical) and Part D (Prescription Drug) Coverage Requests:

Member Services
2355 E. Camelback, Ste. 300
Phoenix, AZ 85016
1-877-778-1855
TTY Users: 1-800-367-8939
Hours of Operation 8:00 a.m. to 8 p.m. 7 days a week
Fax Number 602-778-1814

To File Part C (Medical) and Part D (Prescription Drug) Grievances, Complaints or Appeals:

Member Services
2355 E. Camelback, Ste. 300
Phoenix, AZ 85016
1-877-778-1855
TTY Users: 1-800-367-8939
Hours of Operation 8:00 a.m. to 8 p.m. 7 days a week
Fax Number 602-778-1814

To Submit Pharmacy Reimbursement Requests:

Member Services
2355 E. Camelback, Ste. 300
Phoenix, AZ 85016
1-877-778-1855
TTY Users: 1-800-367-8939
Hours of Operation 8:00 a.m. to 8 p.m. 7 days a week
Fax Number 602-778-1814

If You Are a Potential Member and Would Like More Information About the Plan:

ONECare Sales Representatives
2355 E. Camelback, Ste. 300
Phoenix, AZ 85016
1-866-319-0101 *


* Calling this number will direct you to a licensed insurance agent/broker. Calling the ONECare number above will allow you to get plan information and enroll in the plan if you choose to.