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The Member Services Department is the
member’s direct link to Care1st Health Plan and the primary
vehicle through which Care1st listens and responds to the needs
and concerns of its enrolled members.
We're here for
You!
Our Member Services Department is here to answer all your questions
about your benefits and to help you when you are having problems.
Our friendly staff can also help you get transportation to and from
your doctor’s office, if you have no other way to get there.
Just Ask!
Simply call us at 1-800-605-2556, Monday through Friday, 8:00 a.m.
to 5:00 p.m. We are always happy to help you – that’s
why we’re here. We know your health care is important to you.
Filing a grievance (Instructions)
If you are unhappy with anything about your
care or with Care1st Health Plan, we want to know about it. We
would like to help. We also want to hear your suggestions about
how we can improve our services.
 How
to file a grievance (English Instructions)
How
to file a grievance (Spanish Instructions)
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